Shipping policy

**Shipping Policy**

**Delivery Window:** 5-15 business days (varies by item availability).
**Single Shipment:** Items in the same order ship together. Delivery timing depends on the item with the longest processing time. Please place separate orders if you need items shipped individually.
**Carriers:** North American orders are shipped via USPS, UPS, FedEx, or DHL. We do not deliver to P.O. Boxes. Deliveries to remote areas (Alaska, Hawaii, mountains) may require extra transit time.
**Free Shipping:** Free shipping applies to orders over $35. Shipping costs for orders under $35 are calculated at checkout.
**Customs & Duties:** Local import taxes and customs duties are the buyer’s responsibility.

*Important Delivery Terms**

**Address Accuracy:** Please check your details before ordering. Once dispatched, addresses cannot be easily modified. Buyers bear all risks for post-dispatch address edits.
**Exclusions:** We are not responsible for delays caused by incorrect delivery info, refused shipments, customs clearance delays, restricted delivery access (offices/schools), or force majeure events (severe weather, network issues).
**Non-Returnable Transit:** Non-quality issues are not eligible for free returns after shipping.

**Tracking & Inspection**

***Tracking:** A tracking link will be sent via email or SMS once your order leaves our warehouse.
**Damaged Packages:** Do not accept or sign for damaged parcels. Notify our support team immediately.
**Discrepancies:** Please film an unboxing video upon arrival. Report any missing or damaged items within 24 hours of delivery.